Return, Exchange & Custom Order Policy

At SaanjhCo., every piece is thoughtfully crafted with care and many of our products are made-to-order. We encourage customers to review all product details, sizing information, and measurements before placing an order.

Exchanges

We offer exchanges only in the event of a size issue, subject to the following conditions:

• Exchange requests must be raised within 48 hours of receiving the order.

• The product must be unused, unwashed, and returned in its original condition with all tags intact.

• Customers are responsible for shipping the product back to us for exchange.

• An exchange handling and shipping fee may apply.

• Exchanges are subject to fabric availability and production timelines.

No Returns or Refunds

• We do not accept returns.

• We do not offer refunds under any circumstances.

• Once an order is placed, it cannot be cancelled, refunded, or returned.

Custom & 101 Orders

All Custom Orders and 101 Orders are made specifically according to the customer's requirements, measurements, and preferences.

• Custom and 101 Orders are strictly non-returnable, non-refundable, and non-exchangeable.

• An additional customization charge may apply depending on the design, alterations, or sizing requirements.

• Customers are responsible for providing accurate measurements and specifications at the time of placing the order.

Damaged or Incorrect Orders

In the rare event that you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with clear photographs of the issue. Our team will review the request and provide an appropriate resolution.

For any exchange requests or assistance, please contact us at  connect.saanjhco@gmail.com