Contact information

Shipping Policy

Thank you for shopping with Saanjh Co. Every piece is thoughtfully crafted, and many of our garments are made-to-order to ensure quality and reduce waste.

Order Processing

  • Ready-to-ship products are typically dispatched within 2–5 business days.

  • Made-to-order, customized, and 101 pieces require additional production time and are generally dispatched within 7–21 business days.

  • Processing times may increase during collection launches, sales, festive periods, or due to high order volumes.

Domestic Shipping (India)

  • We ship across India through trusted courier partners.

  • Once your order has been dispatched, tracking details will be shared via email or SMS.

  • Delivery timelines generally range from 3–7 business days after dispatch, depending on your location.

International Shipping

  • We offer international shipping to select countries.

  • Delivery timelines vary based on destination and customs clearance procedures.

  • Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's authorities.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before payment is completed.

Delivery Delays

While we strive to meet estimated delivery timelines, delays may occur due to circumstances beyond our control, including:

  • Courier service disruptions

  • Weather conditions

  • Public holidays

  • Customs clearance procedures

  • Remote delivery locations

Saanjh Co. is not responsible for delays caused by third-party shipping providers.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. Saanjh Co. will not be liable for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

Lost or Damaged Shipments

If your order arrives damaged or if you believe it has been lost in transit, please contact us within 48 hours of delivery or the expected delivery date. Supporting photographs may be required for claims related to damaged items.

Order Tracking

Once your order has been shipped, a tracking number will be provided via email or SMS. Customers can use this information to monitor their shipment's progress.

Contact Information

For any shipping-related queries, please contact us:

Saanjh Co. (Physical Store)
126A, Andrews Ganj, Shahpur Jat
New Delhi – 110049, India

Email: connect.saanjhco@gmail.com
Phone: +91 70111 83568